Platform
The backoffice built for operators who take compliance seriously.
50+ admin pages. 130+ granular permission keys. 17-tab player detail. High-Grade accounting.
Player Management
Complete visibility into every player.
Searchable, filterable list of every registered player — status, KYC level, VIP rank, balance, deposits, country. The 17-tab player detail page gives your team everything without switching tools.
Permissions
130+ permission keys. Not 10.
Page-level, tab-level, AND field-level permissions. Mask phone, address, DOB per role. Backend-enforced. UI bypass impossible.
Super Admin, Casino Manager, Finance Officer, Fraud Analyst, Support Agent — plus unlimited custom roles
Dashboard permissions — pick which KPI cards each role sees
TOTP-based 2FA per operator account with backup recovery codes
Session capture: IP, device, language, country, last login
MGA-Grade Accounting
Bonus escrow. Double-entry. Auditor-friendly.
GGR = stakes − winnings − refunds. NGR = GGR − realized bonus cost. Every bet recorded as 2-transaction double-entry. Bonus balance in escrow — bets always settle from real balance.
Reporting
9 standard reports. Date ranges. CSV export.
GGR, NGR, Player, Transaction, Bonus, Fraud, KYC, Affiliate, Provider. All support date ranges, tenant filtering, and CSV export.
Master Dashboard with KPI cards: Tenants, Players, GGR, NGR, Active Today
Product split donut (Casino vs Sportsbook GGR)
Vendor balance snapshot — current credits at each provider
Each widget permission-gated per role
Activity Logs
Every staff action. Timestamped. Attributed.
Complete audit trail searchable for inspector review. Who did what, when, from where. Required for regulated environments.
NexAI — New
Ask your data in plain language.
NexAI is an AI assistant built into the backoffice. Operators ask a question in plain language and get the answer back as real data from their own platform — in seconds, without building a report or learning SQL. Every answer is permission-gated per staff role.
"Top 10 games by GGR in the last 30 days?"
"How many players registered in the last 7 days?"
"Active players with no deposit this month"
Live platform data — casino, sportsbook, payments, players. No SQL.
Why operators choose NexGrate
A turnkey casino platform — from games to backoffice software.
Turnkey casino platform, end to end
A turnkey casino platform should arrive complete, and NexGrate does: game aggregation, sportsbook, payments, KYC, bonuses, affiliate management and reporting ship together on one stack. There are no third-party systems to stitch together and no separate integration projects to fund — the platform is live-ready from the first day of your contract.
Casino backoffice software your team will actually use
The back office is where a platform proves itself. NexGrate’s casino backoffice software gives operations teams 50+ admin pages, 130+ permission keys, 17-tab player profiles, double-entry accounting and full audit logs — the day-to-day tooling that separates a professional operation from a rented script.
Choosing an iGaming platform provider
The right iGaming platform provider is a long-term partner, not a vendor. Beyond features, look for granular permissions, regulator-grade accounting, transparent reporting and an architecture your team can grow into. NexGrate was built for operators who audit their providers as hard as their regulators audit them.